Universal Credit: what you need to know

Publication date: 2015 Edition: 3rd Format: Paperback, 159 pages Published by: Child Poverty Action Group
ISBN: 978-1-910715-05-5

For CPAG members and CAB customers, the book is available for £12.75. Please contact us on 020 7812 5236 or email: bookorders@cpag.org.uk.

This latest edition of our bestselling ‘essentials’ series is the ideal guide for busy frontline staff who need to know how and when universal credit will affect their clients.

Written in an easy-to-follow, accessible style, the guide includes information of who can claim, how much you can get, what you have to do for your benefit, and much more.

“An essential guide which tells you what universal credit means for you in simple English”. – Phillip Taylor MBE and Elizabeth Taylor of Richmond Green Chambers.

" The book is very easy to read, clearly organised and packed with extracts from the law, example case studies and other good practice points. It tackles the claims and payments process, the new sanctions regime, potential problems, interaction with other benefits and impact on specific groups. It also includes a useful glossary of terms (‘disregard floor’ anyone?) and a helpful index. An excellent overview of the ‘new regime’ and well worth a tenner of any advice agency’s money! " - THE ADVISER

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