For CPAG members and CAB customers, the book is available for £12.75. Please contact us on 020 7812 5236 or email: firstname.lastname@example.org.
This jargon-free, accessible guide provides all the essential information you need to represent at the social security First-tier Tribunal.
Written predominantly for frontline advisers who represent or want to represent their clients, it outlines the whole appeals process, from preparing your appeal, writing a submission and preparing the case, to getting the decision and what may happen afterwards. Tactical tips and a sample submission are included to help maximise your client’s chances of success.